A Deposit is payable before any booking will be confirmed. Deposit will be taken according to our booking and cancellation policy, and applies to all bookings.
If Guests arrive later than 18h00 pm THEY NEED TO MAKE ALTERNATIVE ARRANGEMENTS with the host. Guest must please check in before going out for dinner as an additional R500 will be added to the bill for checking in later than 20h00.
Guests that do not arrive in the set breakfast times (7h30 - 09H30) will forfeit their breakfast.
Please take note that if a guest chooses to make a reservation with a non-refundable option and NO BREAKFAST option, they will still be able to order breakfast at an additional rate of R100.00 per person.
Any damages caused by a Guest is the responsibility of the guest and is payable before leaving the premises.
Children up to 3 Yrs can share existing beds with parents at no extra cost. An extra rate for children from 3 - 6yrs is payable, as a KIDS mattress will be provided.
THIS MATTRESS IS ONLY SUITABLE FOR CHILDREN UP TO 6 Yrs.
NB!! ANY CHILD ABOVE SIX YRS WILL PAY THE SAME RATE AS AN ADULT, as they will have to sleep on a single bed.
PLEASE advise us if your booking is for a child so that arrangements can be made.
If a guest should lose their keys, an amount of R500.00 will be payable to replace them.
The whole Guesthouse is a non-smoking environment. Designated smoking areas are available outside. Should any Guest ignore this rule in our policy, they will be charged R1000.00 (One Thousand Rand) for cleaning costs incurred.