Check-in time is 14h00 on day of arrival. Check-out time is 10h00 on day of departure (unless by arrangement).
Guests will be escorted to and from the Lodge by a Ranger.
Late Arrivals: Please advise the lodge in the event of late arrivals so arrangements can be made for guests to be escorted from the gate.

Accessibility
There is limited access for guests with mobility disabilities, as access to our restaurant, bar and to all our rooms require climbing stairs.
Should travellers have a problem climbing steps, please notify us when making a reservation, so that we may allocate a room closest to the facilities.

Strictly no pets allowed

All rooms are strictly non-smoking

Damage by and behaviour of Clients:
Kaingo Lodge will accept no responsibility for the actions of its clients and reserves the right to terminate the accommodation arrangements of a client who behaves in such a manner that is deemed to be unacceptable, or is detrimental to the enjoyment of other guests or the reputation of Kaingo.

Kaingo reserves the right to claim back from the Client any costs or charges incurred due to damage to the property whether accidentally caused or not.

Insurance:
It is a condition of booking that all clients have adequate insurance and medical cover.