You'll need to make payment within 24 hours of making the booking. If proof of payment was not received in time, your provisional booking will be cancelled.
*Direct bookings: Regrettably, we do not accept credit cards. Only EFT or cash payment into our account.
Last Minute bookings: no ATM with deposit function available in Dullstroom. No cash accepted on the premises.
Cancellation Policy:
Refundable up to 30 days prior to arrival minus 10% of the deposit for admin fees. Thereafter non-refundable, however, you may change the date of your reservation once up to 21 days prior to arrival, subject to availability and any rate increases. No date changes inside 21 days of reservation. You may nominate someone else on your behalf to make use of this booking. Should the reservation not be taken upon the arrival date, the accommodation will be held until 9h00 the following day, after which the reservation will be canceled and the accommodation forfeited. No alternative accommodation/refunds will be made due to misplaced guest keys/power or appliance failures/water shortages/Labour strikes or any other issues we cannot solve/fix during your stay. Unfortunately, power failures and water cut-offs normally occur without prior notice to PennyPinch. House will be without power/water for the duration. Dullstroom is a small quaint village and does not offer many (if any) instant solutions. However, PennyPinch will do their utmost.

Due to the shoestring budget rate for 6 guests sharing, guests will need to provide all consumables and internet connection required. Bring your own dry wood, bath soaps, Jacobs coffee, and limited edition 2ply. The house is supplied with 20-Amp electric power combined with quality gas appliances. Guests can use most appliances and devices simultaneously although high-usage devices like hairdryers and kettles plugged in simultaneously have the tendency to trip the power supply. Switch one off and wait until another device stops. Guests will probably never notice the difference of lower power capacity unless extreme usage occurs suddenly.

Please let the owners know the time of arrival so the housekeeper can receive and assist guests on arrival. Late arrival (from 17h00) include a key box on site. Please make sure the owners are in possession of guests correct mobile numbers. Inform PennyPinch of late arrivals or cancellations.

Do not follow your GPS coordinates to find PennyPinch. It will only lead you to the streets in-town divided by the Village railway line without crossings. Rather communicate to owners a few days prior leaving for Dullstroom to send the correct & easy directions to your mobile.

Bed Configuration:
Sleeps 6 guests according to PennyPinch bed configuration ALTHOUGH more guests may be accommodated free of charge if guests are happy to share the floor space and provide OWN extra Mattress & bedding. Up to 8 guests allowed in total. Please re-check bed configuration and available floor space in the two bedrooms before making a booking.

Pets are allowed by prior arrangement. No responsibility will be taken by the owners of PennyPinch for the safety of pets. Pet owners take full responsibility and accountability for the safety of the staff at all times. Pets should not be left unattended in the units if guests are not on the premises. nor allowed on furniture/beds.