A deposit of 50% is required to confirm your reservation.
Full payment is due one (1) month prior to arrival.
Banking details: Just Property Group (Pty) Ltd, Nedbank Somerset West, Account [removed], Branch Code 106012, Swift Code NEDSZAJJ.
Proof of payment to be emailed to [removed] or faxed to Reservations Department at [removed]to confirm reservation.
Just Property Helderberg reserves the right to substitute the applicable apartment with a similar or higher quality apartment, should the apartment not be lettable for any reason outside Just Property Helderberg's control.
Prices quoted are per apartment and the amount of Guests allowed, will be confirmed on booking and will depend on the size of the apartment.
If payment was made with credit card, the applicable credit card must be presented on arrival in order to make a physical imprint of the card.
All monies due, must be received by us, in our bank account, free of any charges.
If payment was made via Electronic Funds Transfer, the amount needs to reflect in the bank account specified in clause 3 above, prior to arrival / check in. Proof of payments will not be accepted.
KEY & BREAKAGE DEPOSIT
For day to day rentals, a key & breakage deposit of ZAR2,000 is payable prior to check-in and will be refunded electronically within 14 (fourteen) days after check-out should everything be in order.
For monthly rentals, a key & breakage deposit of an amount to be confirmed at the time of booking, is payable prior to check-in and will be refunded electronically within 14 (fourteen) days after check-out should everything be in order.
Any loss or damage to the property and/or the contents of the apartment must be paid for, whether accidental or on purpose. If any items or property needs to be replaced or repaired for any such reason there will be a handling fee of ZAR200 added not including the amount to replace or repair damages or breakages.
In the interest of security, any lost keys, tags and remotes, or keys, tags and remotes not returned, will result in locks & keys being replaced and you will be liable for such charges. Should such damage or loss be more than the Key & Breakage deposit, you will forfeit your deposit and still be liable for the balance of such loss and/or damage.
ARRIVAL & DEPARTURE
Check-in time is 14:00 and check-out is 10:00 on date of departure.
You will be met at your unit on date of arrival or prior arrangements will be made in respect of the key collection.
For early morning arrivals, you are advised to book the night before as well, as the apartment may only be ready at 14:00 on the day of arrival.
Late arrivals after 18:00 must be arranged at least 48 hours prior to arrival.
The inventory list provided in your apartment, must be checked upon arrival and should any items be missing, you are requested to inform our offices within 12 (twelve) hours on [removed].
All Guests to familiarize themselves with the Code of Conduct and House Rules as provided in the apartment.
All windows to be closed and doors to be locked when leaving the apartment.
The following security measurements have been implemented to ensure the safety of all our Guests and Owners of the various apartments
All Guest Registration and Disclaimer forms need to be fully completed and signed.
A copy of the Terms and Conditions, as well as the Conduct Rules for the specific Development, need to be signed.
A Copy of the ID/Passport document to be provided.
The Reservation may only be confirmed after the completion of all the above documents and after the verification of the ID/Passport. Please note that the ID Verification is not a credit check and only implemented to verify the name against the ID/Passport number.
Apartments are being rented out at your own risk and right of admission is reserved.
For day to day holiday rentals, an amount of R550 (for a 1-bedroom apartment), R650 (for a 2-bedroom apartment) or R950 (for a 3-bedroom apartment) to be paid prior to arrival in respect of the departure cleaning and laundry fee.
For all monthly rentals, an amount of R950 to be paid prior to arrival in respect of the departure cleaning fee. (This is applicable on all one, two and three bedroom apartments).
Depending on the specific apartment, electricity might not be included in the rate. Kindly enquire when making your Reservation.
For all monthly bookings, the electricity will be for the Guests account.
Depending on the specific apartment, DSTV might not be included in the rate. Kindly enquire when making your Reservation.
Depending on the specific apartment, Wifi might not be available or included in the rate. Kindly enquire when making your Reservation.
Water, refuse & sewerage is included in the rental.
The apartment is a non-smoking area. Please note that should this not be adhered to, the breakage deposit, as stipulated in clauses 12 and 13, may be forfeited.
STRICTLY no pets are allowed.
The apartment is fully furnished with bedding, linen, bath towels and electrical appliances.
The apartment is being rented on a self-catering basis and the complimentary supply of tea, coffee, sugar, shampoo, hand soap, dishwashing liquid, black refuse bag and toilet paper, are a welcoming gesture from Just Property Group and supplied upon arrival only.
No other furniture than the patio furniture, if applicable are allowed outside the apartment.
Only the designated braai facilities and areas are to be used for these purposes.
Kindly only use the designated parking area to park your vehicle.
Parents are responsible for looking after children, especially at the high-risk areas such as the stairs, balconies and swimming pool.
The use of fireworks is strictly forbidden.
Quiet time shall be observed at all times, but particularly between 22h00 and 07h00 nightly and between 14h00 and 16h00 Saturdays, Sundays and Public Holidays.
The swimming pools are used at own risk.
No drinking, eating or smoking in the swimming pool area allowed.