Check in time is 15h00. Early arrivals must be cleared with reservations beforehand.
Check out time on day of departure is 10h00 am. Upon which a late departure fee will be applied. Late departure from 15h00 onwards is charged at a full nights rate charged in accordance to the room type booked.
Any extension of stay will be strictly subject to availability at the time of request. Guests are advised to notify us as early as possible of any intended extension period.
Guests will be responsible for any losses, damage and breakages to the apartment and the inventory of furnishings and the cost thereof will be debited from the guest?s credit card or refundable rental deposit.
Guests are advised to check the inventory against the list placed in the apartment within 24 hours of arrival. In the event that an inventory check is not completed upon arrival, guests will be deemed to have accepted the apartment and inventory list as being complete and in good and working condition.
Smoking is not permitted in the apartments and will be subject to a fine of R 500 per occurrence. Smoking is permitted on the balcony of the apartment.
The cost of any additional services will be charged against the guest?s credit card or deposit (as applicable) unless alternative settlement arrangements are made prior to departure.
Cancellation policy :
If cancelled or modified up to 14 days before the date of arrival, no fee will be charged. If cancelled or modified up to 7 days before date of arrival, 50 % of the total price of the reservation will be charged. If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.
Prepayment: The total price of the reservation may be charged anytime after booking
Rates are quoted per apartment per night or per month in South African Rand inclusive of VAT.
Sandton Apartments Hydro reserves the right to amend the rates at any time without notice.
Credit cards accepted are Visa, MasterCard, Diners Club
The rental rates include daily housekeeping, electricity, DSTV (satellite television), 24 hour security and parking. The cost of any additional services will be charged against the guest?s credit card or deposit (as applicable) unless alternative settlement arrangements are made prior to departure.
No pets are permitted.
Maximum of 2 people in a one bedroom apartment and 4 people in a 2 bedroom apartment.
The owner, its agents and/or employees is not liable for:
Any loss or damage to the property or possessions of any guest, resident or visitor, whether such damage was caused by fire, theft or otherwise;
The death of or any personal injuries of whatsoever nature sustained by a guest, resident, or visitor, whether such death or injuries were sustained by the negligence or the wrongful act, or omission, of the owner, its agents and/or employee and/or the defective functioning of any apparatus.
All persons entering the premises do so entirely at their own risk.
Sandton Apartments Hydro shall not be liable for any loss or damage, howsoever occurring, to the parties? person or property, despite the fact that the parties are aware of the protection which the law affords them and their dependants in relation to injuries or loss suffered in these circumstances.