Great Rating: 4.0 /5
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Property Type: Bed and Breakfast, Guest Houses, Guest Lodge
The consumer protection act require from us to provide all prospective guests with our policies, terms and conditions - All the policies, terms and conditions are deemed as read and accepted on booking confirmation.
WE WORK ON A 1ST PAY 1ST SERVE BASIS
Should the credit card being used be declined then we shall send an invoice via email for EFT payment in order to confirm the booking, the room(s) will remain available to other booking requests until the minimum non-refundable deposit has been received by us
MINIMUM STAY DURING PEAK SEASONS
Minimum stay required during SA Rugby matches in Port Elizabeth is 2 consecutive nights
Minimum stay required during Easter Weekend is 2 consecutive nights
2018 IronMan 70.3 World Champs: Minimum stay from 24 August - 7 September is 7 consecutive nights
CREDIT CARD POLICY
The credit card used must be presented on check-in, in order for us to take an imprint of the card as per the financial institutions instructions
Should the credit card not be present on check in, the guest will be liable for full payment of the booking made and only then shall we refund the credit card that was initially used to make the booking
Maximum 2 adults will be allowed to share a room
Rooms are booked per person per night; therefore only persons quoted and paid for may share the accommodation booked, additional person(s) will be charged for accordingly
Bookings for 1 night only and/or bookings 31 days or less before date of initial arrival are payable in full (100%) to confirm/secure the booking, unless otherwise noted
Minimum 50% non-refundable deposit secures a booking, unless otherwise noted
ARRIVAL / CHECK IN
Check in close at 8 pm - It is advisable to check in before 8 pm at your earliest convenience as there is no staff on duty from 8 pm
Late check in by prior arrangement and confirmation only
No late check in will be allowed after 8:30 pm
EARLY CHECK IN
Early check in will only be allowed from 11:30 am and only if the room is clean and ready for occupation
ROOM DEPARTURE / CHECK OUT
No late room departures will be allowed after 10:30 am
Room only bookings do not include breakfast
Breakfast is available as an optional extra: SQ
BREAKFAST SEATING TIMES
Seating available Saturdays, Sundays, Public Holidays and from 11 December to 10 January: From 8 - 10 am
Breakfast will only be prepared and served after the earliest seating time available
Regretfully no breakfast seating will be available before the earliest seating time available on the day
ANIMAL / PET POLICY
Children staying in their own room: Full rate applicable to the room booked
1 x Child U/13 sharing with 2 x adults/others from SQ per night
Child will sleep on a single sleeper couch in the same room
Maximum 1 x single sleeper couch allowed per room booked
SINGLE SLEEPER COUCH (IF APPLICABLE)
Any person 13 years of age and older making use of this facility does so entirely at their own risk
Only available when booked
Smokers are more than welcome to smoke in the outside areas of the Guest House at least 5 meters away from any door opening
Should a guest not abide by these above terms the guest will unfortunately be held liable to an R 750 room refreshing fee payable for additional cleaning and freshening of the room?
VISITORS OF GUESTS
Right of admission stays reserved at all times
Visitors are not allowed in the bedrooms and/or to sleep over, should guests and/or their visitors not abide by this term the guest will be charged / invoiced for the additional guest(s) in the room
We reserve the right at our sole discretion to set a maximum number of visitors allowed per booking received
Visitors are not allowed to make use of any onsite braai facilities and/or be catered for onsite by guests staying at Sea Otters Lodge; these facilities are for the exclusive use of guests staying at Sea Otters Lodge
Guests are welcome to request a quote from Sea Otters Lodge in order to cater for them and their visitors, should the need arise
Please pre-order at least 2 days in advance
No dinners will be served from Friday - Sunday, Public Holidays and 24 & 31 December unless otherwise agreed upon and confirmed
|Check-in after||02:00 PM|
|Check-out before||10:00 AM|
|Cancellation Policy||Super Strict|
|Can Be Used For||Wedding|
|For more info|
Baie baie dankie vir alles, dit was fantasties. 'n 5 Ster plek om te bly
Thank you for a special stay!
Miriam you make a beautiful place so comfortable and homely!
Thank you very much for your warm & accommodating welcome.
It was a great way to see PE for the first time.
To the team at Sea Otters Lodge;
Thank you so much for awesome hospitality! Thank you for friendly service; we appreciate your support immensely.
En Miraim is sommer oulik!
We look forward to seeing you again
Baie dankie vir die wonderlike venue en verblyf, julle het ons troue absoluut asemrowend gemaak!
Wonderlike personeel, kos was fantasties en die mooiste uitsig ooit. Hou so voort!
Baie dankie vir die beste nagrus, beste welcoming. Miriam jy's tops my skat, Pierre amazing plek, jy sal ons gou weer sien.
Ons het baie lekker gebly. Die kamer was uitstekend alles wat nodig is..
Miskien n voorstel is dat die ontbyt graan op die tafel gesit moet word as selfbediening.
Thank you for a wonderful stay.
Great hospitality and the most beautiful spot on the seashore