Great Rating: 3.5 /5
Based on 3 verified guest reviews
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Member since: 19 Dec. 2014
Property Type: Resorts
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We had a lovely time at Montagu Springs, definitely going back again.
On the whole a pleasant experience, although no pets are allowed there were many cats who entered our unit and messed on the porch also caused damage to our towels drying over the chairs. Staff friendly and helpful, unit not so clean, shower leaking and dirty stinking mops left for use. Hotel food good but expensive, otherwise a very beautiful venue.
Dear Mr Morey
Thank you very much for taking the time to review your experience at Montagu Springs recently. All criticism, be it positive or negative, is viewed very seriously and is dealt with accordingly!
I sincerely apologize for the state you found chalet 14's mop and shower. I will take the matter regarding the cleanliness up with housekeeping immediately.We are currently busy with a catch and release program in order to get the stray cats under control.