Dempsey's Guest House  Verified Listing

A booking, whether by telephone, fax or e-mail, is a legally binding contract. To protect against late cancellations and 'no show' of guests, herewith, below, please find our booking, deposit payment and cancellation policies:-

Booking Procedure:
Inform us of your request to book, we will then email invoice to you for deposit payment.
To secure bookings - we require a 50% deposit upon booking, this confirms the booking, balance of payment is due in cash on day of arrival.
For December/January and Easter weekend bookings, also Iron Man Triathlon bookings - we require a 50% non-refundable deposit upon booking, balance will be due in cash on day of arrival.
One-night reservation - full payment is required in advance, upon booking.

Deposit payment:

By credit card or EFT. Credit card payment via secure Paybridge.
Please note: there is no credit card facility on site for balance of payment. Balance of payment is due in cash on day of arrival.
We regret no cheques are accepted.
If a cash deposit is made, please add R25-00 per R1000-00 or part thereof, to cover cash deposit fee.

Cancellation Policy:

Cancellation 3 days before arrival, on day of arrival or during stay - full booking amount is payable
Cancellation 7 days prior to arrival, forfeit 75% of deposit
Cancellation 8-14 days prior to arrival, forfeit 50% of deposit
Cancellation 15-30 days prior to arrival, forfeit 25% of deposit.
Cancellation 30 days and longer prior to arrival, forfeit 15% of deposit

When a booking is cancelled and payment needs to be reversed, guest will be charged reversal fees incurred by us.

We deem you to have accepted our Booking Procedure, Deposit and Cancellation Policies once we receive your deposit.